Designing products that genuinely help people.

Product design isn’t just about aesthetics or following trends; it’s about improving experiences.

At Plane Talking Products (PTP), we’re committed to developing products that provide the best passenger experience for everyone. That’s why our in-house team builds inclusivity into the design process from the very beginning.

In our recent collaboration with Austrian Airlines, we developed an amenity kit featuring braille integrated directly into the material of the bag—ensuring accessibility for visually impaired passengers. This small but significant feature enhances independence and inclusivity onboard.

Inclusivity in design is not about singling out one specific group. It’s about building thoughtful features into products that improve the experience for individuals with specific needs and disabilities—while maintaining the same high standard of guest experience for all. The key is thoughtful design, subtly integrated into products suitable for every passenger.

Whether products are created for individuals with physical disabilities or neurodiverse needs, an inclusive design ethos can make a meaningful difference. In an era where social media often prioritises aesthetics over impact, we believe in going beyond what looks good to create products that truly matter.

One example of this is our carefully designed children’s kit, which has been developed to provide a great experience for all children while being especially considerate of those with autism during their journey.

Over the past decade, diagnoses of autism spectrum disorder have increased among both children and adults, largely due to greater awareness and better diagnostic tools. The World Health Organisation estimates that 1 in 100 children worldwide has autism—highlighting the importance of designing for a wide range of needs.

Flying with children can already be challenging—ear pressure, unfamiliar environments, long flights—but for children with autism, it can be particularly overwhelming. Changes in routine and heightened sensory stimulation can make the experience more stressful for both the child and their family.

That’s why our kit has been meticulously designed with comfort, sensory regulation, and engagement in mind. Soft socks and an eye mask offer calming sensory input through gentle textures that reduce irritation and promote relaxation. We’ve also included sensory-friendly toys like a Tangle, which supports fine motor skills, helps reduce anxiety, and encourages self-regulation.

Beyond sensory benefits, the kit includes educational and emotionally supportive activities. The animal-themed design introduces playful ways to build cognitive and social skills, with tasks like "How Do I Feel Today?", "Find Your Calm", "Count and Match", and "How Many Animals Do You See?"

By designing with accessibility in mind, we aim to create products that don’t just exist—they make a real impact.

Because good design should include everyone.